Residential Phone Service
1) When you order our service, you will receive a new phone number, or keep your current number.
2) We'll ship you a Free City Wide Phone Adapter. When you receive it, simply plug the ethernet cable into your broadband internet connection (Cable modem, DSL modem or FiOS) and plug your normal telephones into the phone adapter.
3) All done! Use your phone just like you normally would. When you place calls, the adapter sends the calls out through your internet connection to City Wide Phone's digital network instead of the regular phone network. This means all your calls will be crystal clear!
Toll Free Numbers
1) When you order service, you will receive a toll-free number.
2) When your account is activated, login to your control panel and set the destination number. The destination number can be any existing phone number in the US/Canada or a SIP address.
3) You're done! When someone calls your new toll-free number, the calls will forward to your destination number.
Forwarded Local Numbers
1) When you order service, you will receive a local number.
2) When your account is activated, login to your control panel and set the destination number. The destination number can be any existing 10 digit phone number or SIP location.
3) You're done! When someone calls your new number, the calls will forward to your destination number.
City Wide Fax
1) When you order service, you will receive a toll-free fax number.
2) When your account is activated, login to your control panel and set the destination e-mail address.
3) You're done! When someone sends you a fax, it'll be e-mailed to the destination e-mail address within minutes as a PDF file.